Claims procedure


  1. When a breakdown occurs or when a repair is necessary, customers must first obtain consent of one of our claims agents before proceeding to repair the vehicle.
     
  2. All repairs must be authorized by KM Plus Warranty.
     
  3. Our claims department is open Monday to Friday from 9 am to 5 pm at toll free 1 (855) 521-7638.
     
  4. We reserve the right to have the vehicle inspected at any time within fifteen (15) days of any claim request. Refusal to comply with this requirement will automatically result in the rejection of the claim.
     
  5. Repairs can be made only after receiving the confirmation number given by KM Plus authorizing the repair.

Business hours

Monday to Friday
9AM to 5PM

Roadside Assistance
Canada and USA
1 (800) 280-5141